SHIPPING INFO

Our master butchers perfectly age, cut, and immediately vacuum seal our steaks before blast freezing them to -30F. This method completely protects and preserves the quality of the steaks for transit. To help ensure your steak delivery arrives in excellent condition, each order is shipped frozen in an insulated shipping container with appropriate cooling materials for transit.

Please ensure someone is available to receive your shipment and refrigerate or freeze the contents promptly upon arrival. The outer shipper is recyclable and the interior insulation, made from corn starch, is biodegradable and can be dissolved in your sink (make sure to rinse it thoroughly so it doesn't stick in the p-trap).

An ice- or cold-water bath is recommended for a quick thaw but the best way is to allow your steaks to defrost in your refrigerator 24-48 hours. Never defrost steaks in warm or hot water.

SHIPPING RATES

Your order will be shipped using the shipping option selected at checkout. Available shipping options and rates are calculated based on your order and destination.

FREE STANDARD SHIPPING ON ORDERS OF $250+

To help ensure your steaks arrive in excellent condition, orders are shipped Monday and Tuesday. Orders placed after the weekly shipping cutoff will be held until the next shipping day.

At this time, we are unable to ship to PO Boxes, Hawaii, or Alaska.